Privacy Policy
Last updated: November 26, 2025
1. Introduction
MindCore LLC ("MindCore," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our products and services, including EchoMind, EyeCore, TechMind, and our website (collectively, the "Services").
By using our Services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our Services.
2. Our Privacy-First Philosophy
MindCore is built on a local-first philosophy. This means:
- Local Processing: Your personal data, memories, and context are processed and stored locally on your device by default.
- Minimal Cloud Usage: We only transmit data to our servers when absolutely necessary for functionality you've explicitly enabled.
- User Sovereignty: You have full control over your data at all times, including the ability to export or delete it entirely.
- Encryption: All local data is encrypted using AES-256 encryption.
3. Information We Collect
3.1 Information You Provide Directly
- Account Information: Email address, name, and payment information when you create an account or subscribe to our services.
- Communications: Information you provide when you contact us for support or inquiries.
- User Content: Any content you explicitly share with our AI assistants.
3.2 Information Collected Automatically (Local Only)
The following information is collected and stored only on your local device and is never transmitted to our servers without your explicit consent:
- Screen Context: Information about applications you use and on-screen content (processed locally for AI context).
- Behavioral Patterns: Usage patterns, routines, and preferences learned by EchoMind.
- Memories: Conversations, notes, and memories stored by our AI companion.
- Emotional State Indicators: Inferred emotional states based on interaction patterns.
3.3 Information Collected via Website
- Log Data: IP address, browser type, pages visited, time and date of visit.
- Cookies: Small files stored on your device to improve your experience.
- Analytics: Aggregated, anonymized usage statistics.
4. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our Services
- Process transactions and send related information
- Send you technical notices, updates, and support messages
- Respond to your comments, questions, and customer service requests
- Develop new products, services, features, and functionality
- Monitor and analyze trends, usage, and activities in connection with our Services
- Detect, investigate, and prevent fraudulent transactions and other illegal activities
5. Data Sharing and Disclosure
We do not sell your personal information. We may share your information only in the following circumstances:
- With Your Consent: When you explicitly opt-in to cloud features or data sharing.
- Service Providers: With third-party vendors who perform services on our behalf (e.g., payment processing, hosting).
- Legal Requirements: If required by law, regulation, or legal process.
- Safety: To protect the rights, property, or safety of MindCore, our users, or others.
- Business Transfers: In connection with a merger, acquisition, or sale of assets.
6. Data Security
We implement robust security measures to protect your data:
- Local Encryption: All locally stored data is encrypted with AES-256.
- Secure Transmission: All data transmitted to our servers uses TLS 1.3 encryption.
- Access Controls: Strict access controls and authentication for our systems.
- Regular Audits: Periodic security assessments and vulnerability testing.
While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure.
7. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request access to the personal information we hold about you.
- Correction: Request correction of inaccurate personal information.
- Deletion: Request deletion of your personal information.
- Export: Request a copy of your data in a portable format.
- Opt-Out: Opt out of marketing communications at any time.
- Local Data Control: Full control over locally stored data through our applications.
To exercise these rights, contact us at privacy@mindcore.ai.
8. Data Retention
We retain your information only for as long as necessary to fulfill the purposes outlined in this policy:
- Account Data: Retained while your account is active, deleted upon request.
- Local Data: Stored on your device until you delete it; we have no access.
- Transaction Data: Retained as required for tax and legal purposes (typically 7 years).
- Analytics Data: Aggregated data retained indefinitely; individual data deleted after 26 months.
9. Children's Privacy
Our Services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at privacy@mindcore.ai.
10. International Data Transfers
If you are accessing our Services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States. By using our Services, you consent to this transfer.
11. California Privacy Rights (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
- Right to know what personal information is collected
- Right to know whether personal information is sold or disclosed
- Right to say no to the sale of personal information
- Right to access personal information
- Right to equal service and price
We do not sell personal information as defined by the CCPA.
12. European Privacy Rights (GDPR)
If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR):
- Right to access, rectification, and erasure
- Right to restrict or object to processing
- Right to data portability
- Right to withdraw consent
- Right to lodge a complaint with a supervisory authority
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.
14. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
- Email: privacy@mindcore.ai
- General Inquiries: hello@mindcore.ai
MindCore LLC
United States